COORDINATOR OF MUSEUM RETAIL AND VISITOR SERVICES

REPORTS TO: Chief of Museums and External Programs

JOB SUMMARY: Oversees museum retail and visitor services at Texas Seaport Museum and other sites as determined appropriate.

JOB DUTIES: Duties include but are not limited to:

  • Manages retail and admission sales at Texas Seaport Museum, keeping accurate records of transactions.
  • Supervises and trains personnel at Texas Seaport Museum and other historic sites including instruction on Point of Sale system.
  • Manages retail inventory and other visitor collateral.• Visual merchandising of merchandise.
  • Identifies and develops new retail opportunities.
  • Anticipates and acts on needs for cash drawer change and supplies.
  • Oversees opening and closing of ELISSA and Texas Seaport Museum.
  • Ensures cleanliness of Gift Shop and Bathrooms.
  • Assists visitors with information on historic Galveston and cross sells other GHF properties.
  • Responsible for notifying Historic Properties Manager of any repair needs (lightbulbs, electrical, etc.)
  • Coordinates with other GHF staff volunteer training to enhance interpretation and customer service.
  • Maintains a two person minimum on site as required by the Coast Guard.
  • Responsible for opening and closing procedures for Texas Seaport Museum and other sites as needed.  This duty includes preparing the bank deposit, setting alarms or assigning that responsibility before leaving property at close.
  • Provides historically accurate, informative, educational and entertaining guided tours of Bishop’s Palace and other historic sites as needed.• Works additional hours during Historic Homes Tour, Dickens on The Strand, other special events and group tours, if necessary.
  • Works with Manager of Museum Education to provide a smooth field trip experience.
  • Assists in promoting educational programs to visitors.
  • Performs other duties as assigned.

EDUCATION: High school graduate, some college preferred.

SKILLS: Friendly, outgoing personality combined with an ability to maintain composure in stressful situations. Must be self-motivated and customer-service oriented. Ability to learn and communicate information about historic Galveston and its attractions in a clear concise manner. Able to communicate effectively with staff and volunteers. Proficient with computerized Point of Sale system. Must have reliable transportation and ability to work scheduled hours on a regular basis. Requires negotiation of stairs. Must be able to lift 20 pounds. Bilingual ability a plus.
EXPERIENCE: Two years supervisory and/or retail management experience, familiarity with museum and/or tourist, retail business preferred.

Submit cover letter, resume and two references to:

W. Dwayne Jones
Executive Director/CEO
Galveston Historical Foundation
2228 Broadway Street
Galveston, TX 77550

CAPTAIN, CHIEF MATE, 2ND & 3RD MATE, AND CHIEF ENGINEER – 2018 ELISSA DAYSAILS

REPORTS TO: Port Captain, Texas Seaport Museum

JOB SUMMARY: Galveston Historical Foundation Based in Galveston Texas operates the 1877 SSV ELISSA , a National Historic Landmark (NHL), and invites applications for the posts of Captain, Chief Mate, 2nd &3rd Mate and Chief Engineer for their 2018 annual day sail series and the inaugural Gulf Coast Tall Ship Challenge. Positions term is from March 28th through April 29th and includes safe operation of the vessel during periodic day sails and voyages between Galveston, TX, New Orleans, LA, and Pensacola, FL. Captain and Chief Mate applicants must carry 500 ton Near Coastal Licenses along with all appropriate endorsements, AB and life boatmen certificates. 500 ton licenses are preferred for 2nd and 3 rd Mate but consideration will be made for those with equivalent square rig and traditional sailing experience. Candidates should have strong traditional sailing background, experience in working with large groups of volunteers and offshore watch standing experience. All deck officers must have a minimum of a 100 masters license along with an life boatmen endorsement. Engineers must hold a valid Chief Engineers License. ELISSA is a unique sailing experience. We are looking for a strong and compatible team for our 2018 series as it will be her 141st year on the water!

This post is seasonal. All officers are contract employees for the duration of the sails and not permanent appointments. Employed officers serve in positions that require confidentiality and are representatives of Galveston Historical Foundation.

Submit cover letter, resume and two references to:

W. Dwayne Jones
Executive Director/CEO
Galveston Historical Foundation
2228 Broadway Street
Galveston, TX 77550

Position to be available after July 1, 2017.

VISITOR SERVICE ASSOCIATE

Responsible for the daily operations of Galveston Historical Foundation Museum Stores. Selling admission tickets, retail merchandise and providing information to historic Galveston and help to ensure that museum visitors receive a positive experience from the first point of contact. Responsible for providing better than expected customer service.  Selling skills. Able to participate effectively as a member of a team.  Accurately process sales transactions. Ability to lift merchandise. 30 hours per week, max.

Skills: Friendly, outgoing personality combined with an ability to maintain grace and composure in busy situations. Strong knowledge of retail sales and computerized Point of Sale Systems a bonus.

Ability to work weekends.

Send Resume and days/hours available to work to denise.alexander@galvestonhistory.org

CAPTAIN (RELIEF), SEAGULL II, TEXAS SEAPORT MUSEUM

REPORTS TO: Port Captain, Texas Seaport Museum

JOB SUMMARY: The captain (relief) is responsible for the operational aspects of the tour vessel SEAGULL II.  These duties include scheduling and supervising deckhands, narrating tours (for both adults and children), and maintaining the vessel. This position requires reasonable physical fitness and strength.  This is a part-time hourly position.  Weekend work may be required.

JOB DUTIES:

  • Serves as relief captain of the vessel and ensures the safety of the vessel and all on board.• Assists in the planning and execution of special events.• Maintains proper logs and records on a daily basis.
  • Works closely with the Port Captain, Prime Captain and other TSM and GHF staff to develop and implement educational, interpretive, and promotional programs involving the SEAGULL II.
  • Works closely with GHF Education Department, TSM/GHF staff, and clients to ensure that a high-quality educational experience is consistently provided.• Performs other duties as assigned by Port Captain.

EDUCATION: Minimum high school diploma, college degree or equivalent preferred.  USCG 100-ton license required.

SKILLS: Demonstrated experience in vessel operations. Thorough working knowledge of marine diesel engine maintenance requirements and basic preventive maintenance.  Strong background in working with the public.  Ability to work independently, as well as with colleagues, staff, volunteers, and passengers.  Good computer skills, especially regarding Microsoft Office programs.

EXPERIENCE: Experience in professional vessel operations, preferably in a passengers-for-hire / educational setting.  Command and management experience desired.

APPLY: Send resume / references to dwayne.jones@galvestonhistory.org or W. Dwayne Jones, Executive Director/CEO, Galveston Historical Foundation, 2228 Broadway, Galveston, TX 77550

DECKHAND, SEAGULL II, TEXAS SEAPORT MUSEUM

REPORTS TO:  Seagull Captain, Texas Seaport Museum

JOB SUMMARY: The deckhand assists the captain with operational aspects of the tour vessel SEAGULL II.  These duties include cleaning and maintaining the vessel, assisting passengers. This position requires reasonable physical fitness and strength.  This is a part-time, hourly position.  Weekend work may be required.

JOB DUTIES:

  • Serves as deckhand of the vessel and ensures the safety of the vessel and all on board.
  • Under the direction of the captain performs maintenance of the vessel to USCG, underwriters’, and owners’ standards.
  • Purchases materials and services required to carry out vessel operations and maintenance.
  • Performs other duties as assigned by TSM director or Seagull Captain.

EDUCATION: Minimum high school diploma.

SKILLS: Experience in vessel operations. Knowledge of marine diesel engine maintenance requirements, basic preventive maintenance, and painting skills are desirable.  Strong background in working with the public.  Ability to work independently, as well as with colleagues, staff, volunteers, and passengers.

EXPERIENCE:  Experience in vessel operations, preferably in a passengers-for-hire / educational setting desired.

APPLY: Send resume / references to dwayne.jones@galvestonhistory.org or

W. Dwayne Jones
Executive Director/CEO
Galveston Historical Foundation
2228 Broadway
Galveston, TX 77550