GHF Job Openings

Title: Visitor Service Associate (VSA) – Galveston Historic Seaport. Part-time (3-4 days per week), Hourly Wage.

Reports To: Programs Manager

Job Summary: VSA is responsible for the daily operations of the retail store at the Galveston Historic Seaport, Home of the 1877 Tallship ELISSA: selling admission tickets, retail merchandise, and providing information about historic Galveston, and helping to ensure that museum visitors and retail customers receive a positive experience from their first point of contact.

Job Duties:

• Handles cash, checks, and credit card sales, keeping prompt and accurate records of transactions.
• Assists visitors with admissions to all GHF properties.
• Assists visitors with retail purchases. Greets customers and ascertains what each customer needs or wants.
• Maintains knowledge of current sales and promotions and security practices.
• Recommends, selects, and helps locate or obtain merchandise based on customer needs and desires.
• Answer questions regarding the store and its merchandise.
• Describes merchandise and explains use, operation to customers.
• Monitors appearance of the store; fills brochure racks, restocks retail merchandise, performs light housekeeping as needed to maintain appearance.
• Opens and closes as needed, including preparation of daily cash report and balancing of cash at the end of business workday.
• Greets and assists visitors with information about GHF properties, Galveston, and area museums/attractions with an emphasis on heritage tourism and retail skills.
• Learns, knows, and shares comprehensive information about the 1877 Barque ELISSA and other GHF properties, programs, and events; actively promotes other programs and properties operated by GHF.
• Answers telephone inquiries and takes accurate messages for staff members as needed.
• Performs other duties as assigned.

Education: High School Graduate. Some College Preferred.

Skills: Friendly, outgoing personality combined with an ability to maintain grace and composure in stressful situations. Ability to learn and communicate information about GHF sites, Galveston, and its social history and attractions in a clear, concise, and interesting manner. Must have reliable transportation and the ability to work scheduled hours, including weekends on a regular basis. Must be self-motivated. Bilingual ability a plus. Demonstrated responsibility in high-volume money handling situations, including accuracy in frequent cash counts and register operations. Strong organizational skills. Aptitude for working with diverse personalities.

Experience: Strong knowledge of retail sales and computerized point of sale systems. Must be proficient in WORD, EXCEL, OUTLOOK. Familiarity with museum or tourist, retail business preferred.

Please send a resume and two references to Denise Alexander at denise.alexander@galvestonhistory.org.

Title:​​​ Deckhand, SEAGULL II, Galveston Historic Seaport

Reports To:​​ Seagull Captain, Galveston Historic Seaport

Job Summary: ​The deckhand assists the captain with operational aspects of the tour vessel SEAGULL II. These duties include cleaning and maintaining the vessel, assisting passengers and acting as a tour guide for the harbor tour. This position requires reasonable physical fitness and strength. This is a part-time, hourly position. Weekend work may be required.

Job Duties:

• Serves as deckhand of the vessel and ensures the safety of the vessel and all on board.
• Under the direction of the captain performs maintenance of the vessel to USCG, underwriters’, and owners’ standards.
• Purchases materials and services required to carry out vessel operations and maintenance.
• Performs other duties as assigned by GHS Director or Seagull Captain.
• Be able to lift minimum of 50 lbs.
• Routinely perform man overboard and fire drills.
• Assist passengers with first aid needs.
• Set up/take down Marine Biology Tours’ materials as well as assist Marine Biologist in performance of Marine Biology Tours.
• Learns and give a hour our talking tour in conjunction with the Captain.
• Must be enrolled in random drug testing program.

Requirements: Be able pass USCG physical exam CG-719KE

Education:​ Minimum high school diploma.

Skills:

• Experience in vessel operations.
• Knowledge of marine diesel engine maintenance requirements, basic preventive maintenance, and painting skills are desirable.
• Strong background in working with the public.
• Ability to work independently, as well as with colleagues, staff, volunteers, and passengers.

Experience: Experience in vessel operations, preferably in a passengers-for-hire / educational setting desired.

Please send resume, references, and cover letter to Dwayne Jones, Executive Director, Galveston Historical Foundation at dwayne.jones@galvestonhistory.org.